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Vehicle Delivery and Technology Specialist - Lexus of Greenwood Village in Greenwood Village, CO at Holman Automotive

Date Posted: 5/7/2019

Job Snapshot

Job Description

Vehicle Delivery and Technology Specialist - Lexus of Greenwood Village

Summary:

This multi-faceted position will focus on front line guest contact for the dealership. The Technology & Delivery Specialist needs to be fascinated by the way things work and up to date with innovative technologies. This individual will be personable, enjoy meeting new people, and love sharing knowledge with customers and fellow employees.

This person must enjoy a challenge, and be a natural born teacher who has the ability to break down and demonstrate any technology into a step-by-step process and into terms our customers can understand, retain and implement.

This position will specialize in delivering, teaching and problem-solving all technical aspects of the vehicle for the guest and internal customers. This person must have a passion for the product and have complete knowledge of all vehicle features, applications, and benefits.

The Technology & Delivery Specialist will be engaged with the customer throughout the guest experience. They will be required to make appointments to bring new clients in, appointments to assist in the delivery of the car, and follow up appointments for further tutorials. This person must be energetic, enthusiastic, and provide “white-glove” treatment to each guest. This person will not only have strong communication with management, but will also be a strong team member and support to both the sales and the service associate team throughout the guest’s experience. This person must be able to follow all safety policies and practices, must have the ability to provide exceptional customer service to every guest, every day, every interaction, and assist in other guest areas as required.

Responsibilities:

  • The position requires a self-starter who can multi-task under stress in an effective, efficient, and professional manner.
  • This position requires excellent oral communication and social skills, professional personal appearance, the ability to work comfortably with the public and the ability to assist guests from the very beginning of their sales experience all the way through their ownership experience. This position also requires the ability to learn.
  • The position requires strong organizational skills, and the ability to hear, read, write, communicate and speak in English.
  • The position requires the person to be able to learn, retain, and disseminate technology driven system, products and processes.
  • S/he must be able to multi-task and work effectively and professionally under pressure, follow direction and be open to change.
  • The position also requires the ability to establish and maintain a good working relationship with all management and dealership personnel.
  • This position requires excellent technical skills, including but not limited to, above average knowledge of Macintosh products, Windows, Lexus Enform, Bluetooth, social medias, and Navigation systems

Requirements:

  • Must be driven to achieve goals and career success
  • Demonstrate hard work ethic and high energy
  • Exhibit excellent customer service skills
  • High School Diploma
  • One year of related sales experience and/or training; or equivalent combination of education and experience
  • Current, valid driver’s license REQUIRED
  • Professional appearance
  • Ability to work service hours of dealership
  • Computer proficient

What Holman Automotive Offers:
Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition, we offer growth and development opportunities to help you achieve your career goals.