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Supervisor - Operations in Jessup, MD at Holman Parts Distribution

Date Posted: 3/16/2019

Job Snapshot

Job Description

Job Posting - External

Position Title (Job Code): Operations Supervisor                             
Grade Level:
FLSA Status (Applicable Exemption): Exempt- Administrative
Principal Work Location: Warehouse
Department: Operations
Reports to (Title): Warehouse Manager
Number/Type of Employees Supervised: 3 – 15, Warehouse Associates and Delivery Drivers

Principal Purpose of Position:

  • Manage warehouse resources and activities, and align with company’s objectives and targets
  • Supervises warehouse staff, including work schedules, training, and performance management
  • Ensures all health and safety requirements are met
  • Ensures the security of the building and inventory
  • Research, recommend, and implement cost reduction and improvement measures in all aspects of warehouse transactions and activities
  • Utilize the company designated freight solution to ship all product not delivered on a Holman truck
  • Plans, organizes and controls the operation of the warehouse.
  • Assigns work and manages inventory, including the receipt, storage, retrieval, and timely delivery of goods.
  • Create and audit daily work logs, daily labor, and billing reports
  • Perform all other duties and special projects as assigned.

KNOW-HOW

Know-How includes every kind of relevant knowledge, skill, and experience, however acquired, needed for acceptable performance in a job or role. Know-How has three dimensions: Practical/Technical Knowledge, Planning, Organizing and Managerial Knowledge; and Communicating & Influencing Skills. In the space below, please list the minimum requirements within each of the categories.

Education and/or Training:

  • High school diploma or equivalent experience

Relevant Work Experience:

  • Intermediate experience in overseeing operations for distribution, supply chain, or warehouse.

Planning/Organizing/Managerial Knowledge:
(Ranges from task-focused to integrating related functions, to broadly strategic integration)

  • Directly supervise operational and warehouse management team
  • Act upon performance information provided, coaching and guiding staff members to improve knowledge and skill where required
  • Able to organize warehouse to reach maximum efficiency
  • Able to plan driver routes, create work schedules, and manage warehouse inventory

Communicating & Influencing Skills:
(Does the job require communication, reasoning with others, or changing behaviors?)

  • Strong verbal and written communication skills
  • Able to explain company and warehouse processes and procedures

PROBLEM SOLVING

Indicate those statements that describe the process by which this position solves problems. Show the % that the relevant statement represents among all problem solving done by this role. The sum of percentages indicated for each category should equal 100%. For each relevant statement, give an example of a problem and the method of resolution.

The problems are similar to each other and have a limited number of predefined solutions. Standing procedures/plans and/or a structured routine directs the problem solving process.

  • % of all problems: 70
  • Example: Shipment is delayed

The problems encountered are dissimilar and typically have a number of solutions. The solutions may be derived from a general plan or a flexible routine may be utilized to solve problems of this type.

  • % of all problems: 20                                                    
  • Example: New business line introduced to warehouse; need to reconfigure warehouse

The problems encountered are unique situations and there is an unlimited number of solutions, many of which are unknown. There are no procedures or routines to follow, but only broad policies to guide the problem solving process.

  • % of all problems: 10
  • Example: Logistics software goes down

ACCOUNTABILITY

This describes the extent to which this position is answerable for actions and their consequences. It measures the effect of the job/role on end results.

For each type of Accountability, indicate an approximate dollar value of impact and whether the role has a Direct impact (controls end results or shares control with peer positions) or Indirect impact (generally informational, interpretive, analytical, or enables others to take action). If no dollar value can be determined, enter Non-Quantifiable instead of an amount.

Sales

  • $ value: $1M
  • Direct/Indirect: Direct

Selling, General, & Administrative

  • $ value: $1M
  • Direct/Indirect: Direct

Manufacturing

  • $ value:
  • Direct/Indirect:

Project Management

  • $ value: $500,000
  • Direct/Indirect: Indirect

Assets

  • $ value: $1M
  • Direct/Indirect: Direct

Other (Please specify): 

  • $ value:
  • Direct/Indirect:

List statements which describe the primary results/outputs for which this position is held accountable. Please limit the list to 5 or 6 statements.

  • Plans, organizes and controls the operation of the warehouse.
  • Assigns work and manages inventory, including the receipt, storage, retrieval, and timely delivery of goods.
  • Supervises warehouse staff, including work schedules, training, and performance management
  • Ensures all health and safety requirements are met
  • Ensures the security of the building and inventory

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