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Shop Foreman - Chevrolet Cadillac Sacramento in Sacramento, CA at Holman Automotive

Date Posted: 4/6/2019

Job Snapshot

Job Description

Job Posting - External

Who are we?

Holman Automotive Group is a privately held automotive company with 40 dealership franchises, 19 brands and 34 locations. We are founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come Apply Today!

Chevrolet Cadillac Sacramento is currently looking for a Shop Foreman to join their team!

Core Daily Responsibilities

  • Provide direction and coaching to all Service Department Technicians to ensure repair orders are processed according to each repair plan and adjust as needed throughout the day
  • Manage individual performance of production employees and coach/train as appropriate
  • Supervise, motivate and monitor individual technician productivity to achieve maximum daily output
  • Supervise and motivate the team to achieve CSI goals
  • Support the Service Manager with employee training, development, coaching, evaluating and reprimanding
  • Manage daily and weekly workload assigning and distributing to balance and maximize production output
  • Manage daily and weekly work in process
  • Conduct regular weekly meetings with production employees to review daily/monthly goals
  • Manage outgoing release schedule to achieve daily output
  • Effectively communicate delays in production to Service Drive Staff
  • Ensure repairs are processed in an efficient manner that produces quality repairs
  • Inspect vehicle repairs for quality control
  • Have a good understanding of daily shop operation with little supervision
  • Assign jobs according to technician/team skillset and workload requirements

Knowledge, Skills, and Abilities

  • Effective, proactive problem-solving skills to minimize any down time in production
  • Advanced understanding and knowledge of automotive Service Department operations, repair processes, and procedures
  • Work independently, while leading, without direct supervision and possess excellent communication skills, high level of initiative, and ability to work as a team
  • Ability to multi task and prioritize all volumes of work
  • Ability to foster and maintain a team repair environment with skilled technicians
  • Ability to work well with all levels of management and employees; including corporate leadership, subordinate management, and business line departments
  • Ability to negotiate and resolve in all aspects of job responsibilities for best shop performance
  • Manage a Service department to achieve company KPI’s

 

Qualifications

  • Experience using CDK, Autopoint and AllData a plus
  • Current ASE Certifications
  • More than 5 Years Technician experience
  • General Motors Factory Training preferred
  • Valid Driver’s License with a clean record
  • We offer competitive wages and a great benefits package

What we offer:

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

EOE DFWP