Service Receptionist in Fort Lauderdale, FL at Holman Automotive

Date Posted: 6/26/2018

Job Snapshot

Job Description

Job Posting - External

Who are we?

Holman Automotive Group was founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come. Do you want to work in a family environment where customer service is our passion? Join a Best-In-Class dealership…Apply Today!

 

Lauderdale BMW has an outstanding opportunity for a Service Greeter to join the Holman family.

 

What will you do?

Our Greeter is responsible for meeting and greeting customers as they enter the dealership. By presenting a professional appearance and a cordial, businesslike presence, this person becomes the strong, positive, “first impression” of the dealership, to the customer. The greeter is also responsible for:

  • Ability to meet and greet customers with courtesy and efficiency.
  • Provide customers with refreshments. 
  • Ability to make a friendly and appropriate appearance, as the initial contact with the dealership.
  • Ability to engage customers to find out their needs and to appropriately route them within the dealership.
  • Knowledge of appropriate telephone techniques and etiquette.
  • Knowledge of  dealership organization in order to appropriately route callers or customers.
  • Assist with Service Department in clerical duties.

What are we looking for?

  • High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
  • Must have good reading, writing and math skills.
  • Ability to write clearly & legibly, and be able to listen and record accurately.
  • Have excellent interpersonal skills and provide outstanding customer service.
  • Proficient Computer Skills

What we offer:

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

EOE DFWP