Service Manager/Director in Broomfield, CO at Holman Automotive

Date Posted: 11/16/2018

Job Snapshot

Job Description

Job Posting - External

Audi Flatirons is looking for an experienced and qualified Service Director to join our team! The dealership has an incredible energy and a family oriented culture. This is an incredible opportunity for the right person; you will not be disappointed!

Job Description:

The Service Director is responsible for the operations, personnel, marketing and all aspects of ensuring financial and operation success for the service department.  They are responsible for hiring, training, and motivating the Service department employees.  This person is also responsible for ensuring guest satisfaction, loyalty, and proper handling of service customers.

  • Maintain highest possible standards of workmanship
  • Hire and develop a quality service team
  • Create and maintain a quality service organization
  • Establish and maintain an organized up-to-date customer follow-up and record system
  • Maintain effective inter-department relationships
  • Forecast sales, gross profit, and expenses
  • Generate and maximize labor and parts sales based on true customer need
  • Maintain adequate staff
  • Maintain knowledge of product and warranty
  • Maintain and promote customer relations

Qualification Criteria:

  • Must have a valid driver’s license with excellent driving record
  • Strong organizational and excellent written/verbal communication skills
  • 3+ years of experience as a Service Director

Why work for the Kuni Group?

Our company was founded on the belief that if you take care of the employees, the employees take care of the customers, and that takes care of the bottom line. We strive to create a positive work environment where employees are excited to come to work every day. Our goal is to turn a job into a career with Kuni which is why we promote from within whenever possible and offer a tuition reimbursement program. In addition, Kuni offers competitive wages, benefits, and employee programs such as:


  • Living wage program for entry level positions
    • Paid Time Off available as of your 90th day
    • 401K with company match
    • Company paid short term disability
    • Company paid life insurance
    • Competitive medical, dental, and vision insurance rates
    • Discounts on naturopathic care such as chiropractic and massage therapy
    • Gym membership discounts and company subsidy program
    • Employee discounts on vehicles, parts, and service
    • Tuition reimbursement program
    • A variety of recognition programs
    • And much more…