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Receptionist in Fort Lauderdale, FL at Holman Automotive

Date Posted: 4/17/2019

Job Snapshot

Job Description

Job Posting - External

Who are we?

Holman Automotive Group is a privately held automotive company with 40 dealership franchises, 19 brands and 34 locations. We are founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come..Apply Today!

Lauderdale BMW of Fort Lauderdale, Service Center has an outstanding opportunity for a Receptionist to join the Holman family.

Responsibilities:

  • Act as the first point of contact for visiting customers.
  • Meet and greet customers consistently with courtesy and high level of professionalism.
  • Make a friendly and premium-brand appearance.
  • Engage customers to determine their automotive needs.
  • Appropriately route customers to our service and parts businesses.
  • Build strong relationships with customers and dealership employees.
  • Maintain a high and consistent level of premium-brand, customer service. 
  • Use premium-brand telephone techniques and etiquette.
  • Assist Service Department in clerical duties.

Qualification Criteria:

  • High School Diploma or equivalent combination of education and customer service experience.
  • Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.
  • Proven outstanding customer service, preferably with a premium brand.
  • Listen and retain information accurately.
  • Excellent interpersonal skills, both in person and over phone. 
  • Team-oriented and flexible/multi-tasking.

What we offer:

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

EOE DFWP