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Parts Sales Representative in Bartlett, IL at Auto Truck Group

Date Posted: 12/5/2018

Job Snapshot

Job Description

Job Posting - External

Who we are?

Our long history expands over 96 years as a prominent leader in the truck equipment business that “makes trucks into tools.'  Since 1918, Auto Truck Group has expanded into 9 locations and more than 500 employees specializing in design, manufacture and installation of truck equipment for a wide variety of customers.  From custom orders to entire fleets, Auto Truck Group is ready to help pool/dealer customers, commercial users, fleets, utilities, government agencies, and many other smaller businesses.

Auto Truck Group has an outstanding opportunity for an Parts Sales Representative based in our Bartlett, IL location.

What will you do?

  • Provide customer support to walk-in customers and by answering phones, quoting prices, taking orders, tracking delivery and order status, expediting delivery, and providing technical support.
  • Open and process customer orders based on accepted bids and/or purchase orders, modify existing orders or cancel orders in accordance with standard procedures.
  • Maintains documentation throughout the progress of a job necessary for billing and reference; includes file folders, purchase orders, authorizations and drawings.
  • Coordinate shipping schedules and delivery of merchandise and services.
  • Maintain status as the main point of contact for customers.
  • Act as the customers’ liaison and develop strong working relationships between customers and other departments.
  • Assist with resolving customer complaints and problems.
  • Verify correct pricing; ensuring profit margins are consistent with company objectives.

What are we looking for?

  • 3 to 5 years of work experience in Auto/Truck Parts sales
  • Possess the ability to exercise discretion when specifying products and quoting prices within the company guidelines.
  • Reliable and detail oriented.
  • Well organized with the power to plan effectively, prioritize and multi-task.
  • Excellent, polite and persuasive written and verbal communication skills.
  • Proficient with Microsoft Office software (Word, Excel, Access and Outlook) and 10-key skills for data entry.

 What we offer:

Benefits include competitive pay, health, dental and life insurance, tuition reimbursement, 401(k), on the job training and development and much more.