Parts and Service Manager - HolmanGo in Princeton, NJ at Holman Automotive

Date Posted: 10/23/2018

Job Snapshot

Job Description

Job Posting - External

Holman is proud to soon open our newest facility, Holman GO, located on Route 1 in Princeton NJ!  As we open the facility, we are looking for employees who would like to join our team as a Parts and Service Manager

Holman GO is a completely reimagined automotive retail business that seeks to reinvent the way retail customers are served. In an open and transparent, no-haggle, no-hassle environment, salaried professionals who are fanatical about the customer experience and aided by technology will act as consultants to assist customers with any automotive need. 

 

What will you do?

  • Develop strategy to increase service business so as to utilize all techs efficiently and to their greatest potential
  • Develop merchandizing and contact systems to aggressively promote sales to all markets and customers. Develop systems that encourage use of the dealership Parts Department by outside purchasers.
  • Forecast parts sales, gross profit and expenses monthly and annually; review the Daily Operations Control document daily.
  • Maximize gross profit by effective ordering of parts to insure maximum parts return allowance. Understand and use the principles of pricing, availability, shipping, return and credit policies.
  • Maintain communications with Assistant Controller to ensure efficient practices for billing, costing, discount procedures, etc. Supervise an annual and complete inventory.
  • Use automated inventory control system that is adequate for satisfactory control of parts in the dealership. Periodically study inventory levels with automated assists and adjusts accordingly. Be familiar with concepts of economic order quantities, various return policies, parts warranties, etc.
  • Ensure that service department meets required safety standards for a hazard free work environment, as well as providing a world-class customer experience

What are we looking for?

  • 5-7 Years of experience in Automotive parts and maintenance, with a minimum of two (2) years of leadership experience
  • BS Degree in Business preferred
  • Solid technical understanding of the automotive service operation in order to ensure high quality repairs
  • Experience working in a high-volume service center managing a large group of technicians, service advisors and support staff and still maintaining Best-In-Class customer satisfaction results