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Dispatcher in Maple Shade Township, NJ at Holman Automotive

Date Posted: 5/9/2019

Job Snapshot

Job Description

Ford Lincoln Maple Shade has an outstanding opportunity for a Service Dispatcher to join the Holman family.

Job Description

MUST have prior experience working in a new-car dealership as a service advisor or dispatcher managing work flow and working with the technicians. Ideal candidate will be a highly organized! The Dispatcher position is responsible for planning and controlling the flow of service work through the Service Department per the dealership and manufacturer standards.


  • Implements and maintains an effective dispatch schedule to technicians to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
  • Reviews repair orders turned in by technicians to ensure assigned work has been performed and the repair order has been completed properly
  • Process, book & close repair orders on a daily basis
  • Conducts periodic checks of the service shop of work in progress for status updates
  • Maintains constant communication with the ASM’s on shop workload, availability and vehicle status
  • Provides accurate estimates of time of completion for repair orders written
  • Maintains an organized and up-to-date repair log
  • Performs other administrative duties, as needed
  • Assists in all other areas of the Service Department
  • Achieves the production objectives set by management

What we offer:

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.