Dispatcher - Kuni Lexus Greenwood Village in Greenwood Village, CO at Holman Automotive

Date Posted: 7/3/2018

Job Snapshot

Job Description

Job Posting - External

Dispatcher - Kuni Lexus Greeenwood Village

MUST have prior experience working in a new-car dealership as a service advisor or dispatcher managing work flow and working with the technicians. Ideal candidate will be a highly organized! The Dispatcher position is responsible for planning and controlling the flow of service work through the Service Department per the dealership and manufacturer standards.

ESSENTIAL DUTIES

  • Implements and maintains an effective dispatch schedule to technicians to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
  • Reviews repair orders turned in by technicians to ensure assigned work has been performed and the repair order has been completed properly
  • Process, book & close repair orders on a daily basis
  • Conducts periodic checks of the service shop of work in progress for status updates
  • Maintains constant communication with the ASM’s on shop workload, availability and vehicle status
  • Provides accurate estimates of time of completion for repair orders written
  • Maintains an organized and up-to-date repair log
  • Performs other administrative duties, as needed
  • Assists in all other areas of the Service Department
  • Achieves the production objectives set by management