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Delivery Status Coordinator in Mount Laurel, NJ at ARI

Date Posted: 12/8/2018

Job Snapshot

Job Description

Job Posting - External

Delivery & Transport Status Coordinator – Vehicle Supply Chain


Who we are?

ARI, part of the Holman Automotive Group and headquartered in Mt. Laurel, N.J., is a billion-dollar global vehicle fleet leasing and management company that prides itself on providing exceptional service. A recognized leader in the industry and the largest fleet management company in North America. Formerly #24 on FORTUNE magazine’s 100 “Best Places to Work” and #17 on Computerworld’s Best Places to Work in IT. ARI has more than 65 years of experience offering its employees a place where their careers and personal development can thrive.

ARI has an outstanding opportunity for a Status Coordinator – Vehicle Supply Chain in our Mount Laurel, NJ office to manage the visibility and communication between manufacturers, upfit vendors, internal and external clients regarding status of vehicles and equipment from order through final delivery 

What will you do?

  • Researches the status of vehicles with manufacturers at courtesy dealers via work buckets, and reporting tools to ensure targeted dates are on track to be met.  
  • Communicates all delays that will affect the successful delivery based on normal order to delivery timelines to ARI internal stakeholders (Account Management, Client Administration, Account Development Representatives, and Sales Managers) and VSC leadership.
  • Manage vehicles with ARI’s driveaway vendor network by coordinating new orders, obtain status on the delivery timeframe, and approve invoices.
  • Upload data and maintain validity in ARI status system by adding relevant, clear, and concise notes. Create a complete end to end picture with the information gathered and stored so that other users will be able to understand the most recent status update.
  • Utilize FleetTrak to manage all cases and maintain escalation levels that are in line with company/departmental goals.
  • Ownership of all status updates communicated to other areas of the company, ensuring that the client has been made aware of the information.
  • Ownership of all internal VSC communications regarding information received and ensuring it is relayed to the correct contact.

What are we looking for?

  • Must have excellent Microsoft Office skills (Word, Outlook, Power Point, and Excel) 
  • Must be able to navigate the Internet.
  • Excellent communication skills, both verbally and in writing are required.
  • Critical thinking skills are required.
  • Logistics and or Supply Chain background preferred.
  • Ability to pay close attention to detail and handle multiple priorities to their conclusion in a fast paced environment.
  • Must be able to work in a team environment and handle independent projects.
  • Knowledge of ARI systems is a plus.
  • Bachelor’s or Associates degree preferred.