Specialist - Damage Management in Mississauga at ARI

Date Posted: 5/9/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Job Posting - External

Who we are?

ARI, a billion-dollar global vehicle fleet leasing and management company, prides itself on its people. ARI was recently named #26 to the list of Best Workplaces in Canada for the second straight year and was voted 2017 Mississauga Employer of the Year by the Mississauga Board of Trade. Founded in 1948, ARI continues to offer its 2,800 employees a place where their careers and personal development can thrive.

ARI has an outstanding opportunity for a Damage Management Administrator based in our Mississauga, Burnaby or Laval Locations.

What will you do?

  • Daily claims intake on dedicated Accident Management Queue
  • Gather information by telephone or electronically and review incoming claims to facilitate and dispatch as needed.
  • Provide guidance to drivers and clients throughout the claims life cycle
  • Provides accurate documentation on all claims and repair events
  • Proactively monitor repair/claim progress and expedites as appropriate
  • Reviews and issues purchase orders & payments to national account providers and independent repair facilities
  • Liaison with Insurers to report new claims, confirm coverages, submit documentation
  • Proactively monitor subrogation and recovery progress and expedites as appropriate
  • Adhere to client policy and parameters by communicating effectively with all parties involved


What are we looking for?

  • 3+ year’s relevant experience in automotive industry such as auto body or collision repair
  • Bachelor’s degree in relevant field
  • Proficient in MS Office Programs specifically Outlook, Word, Excel, and PowerPoint
  • Excellent interpersonal communication skills
  • Bilingual French/English preferred
  • Must have excellent organization skills, detail oriented and ability to multitask


What we offer:

Benefits include competitive pay and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more.