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BMW Loaner Agent in Mount Laurel, NJ at Holman Enterprises

Date Posted: 3/14/2019

Job Snapshot

Job Description

Job Posting - External

Schedule is 4 days a week from 10am-6pm plus Saturday 8am-5pm

Who are we?

Holman Automotive Groupwas founded on family values with a passion for customer satisfaction.  Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees.  Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come.  Do you want to work in a family environment where customer service is our passion?  Join a Best-In-Class dealership…Apply Today!

Holman BMW of Mt. Laurel has an outstanding opportunity for a Loaner Car Coordinator to join the Holman family. 

What will you do?

  • Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
  • Make sure loaner vehicles are filled to at least ¼ tank before loaning them out.
  • Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.
  • Responsible for ensuring proper documentation requirements are met for all loaner contracts.
  • Ensure loaners are lined up and ready for the early appointments in the morning.
  • Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels.

What are we looking for?

  • High School degree or equivalent
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to write simple correspondence. 
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Must possess a valid driver's license and good driving record.  
  • Computer literate. 

What we offer:

 Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

EOE DFWP