BDC Supervisor in Pompano Beach, FL at Holman Automotive

Date Posted: 4/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Sales
  • Experience:
    Greater than 15 years
  • Date Posted:
    4/27/2018

Job Description

Job Posting - External

Who are we?

Holman Automotive Group is a privately held automotive company with 40 dealership franchises, 19 brands and 34 locations. We are founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come.

Pompano Ford Lincoln has an outstanding opportunity for an BDC/Internet Sales Supervisor  to join the Holman family!

What will you do?

Our Internet Sales Supervisor will be responsible for generating sales appointments with customers that contact Pompano Lincoln Ford via the internet to purchase new and/or pre-owned vehicles.  The coordinator delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  They will be trained to understand all products and services offered and will become knowledgeable of inventory as well as financing and incentive programs.

  • Ensure all customer information is accurate and coordinate with leads to set appointments with the sales team
  • Explain features and operation of vehicle by maintaining thorough knowledge of products and services
  • Follows up and responds to internet-generated leads in a timely manner
  • Researches availability of models and optional equipment using computer database
  • Attends/completes required training and department meetings

 

What are we looking for?

  • High School diploma or equivalent
  • Previous auto experience is a plus
  • Passion and ability to exhibit excellent customer service skills and to excel in a sales and team oriented environment
  • Ability to work retail hours; nights and weekends
  • Computer Proficient
  • Excellent verbal and written communication skills

 

What we offer:

 Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

EOE DFWP