Accounts Receivable Analyst in Mount Laurel, NJ at ARI

Date Posted: 11/12/2018

Job Snapshot

Job Description

Job Posting - External

ARI, part of the Holman Automotive Group and headquartered in Mt. Laurel, N.J., is a billion-dollar global vehicle fleet leasing and management company that prides itself on providing exceptional service. A recognized leader in the industry and the largest fleet management company in North America. Ranked #27 on FORTUNE magazine’s 100 “Best Places to Work” and #17 on Computerworld’s Best Places to Work in IT. ARI has more than 65 years of experience offering its employees a place where their careers and personal development can thrive.

Position Summary:

The Accounts Receivable Analyst is a client facing member of our accounting team who maintains a partnership approach with our clients in regards to all aspects of their A/R account. This position is responsible for communicating with clients in an effort to collect delinquent receivables, refund credits/overpayments, respond to internal/external inquiries and resolve client disputes/short pays.

Essential Duties and Responsibilities:

  • Follow-up on past due receivables while maintaining excellent client relationships.
  • Reconcile and ensure client payments are applied timely to maintain an accurate account aging.
  • Maintain accurate notes on A/R Reports and in the financial system of all client interactions.
  • Identify trends/billing issues and coordinate with the appropriate contacts for resolution.
  • Escalate issues which require special attention to A/R management team and internal departments.
  • Process client refunds for credit balance accounts and overpayments.
  • Research, respond and track resolutions for client inquiries, short pays and disputes.
  • Monitor A/R reports to be sure appropriate action is taken in a timely manner to meet or exceed monthly A/R goals.
  • Ensure follow-up to all concerns and escalations involving the A/R is done in a timely manner.
  • Complete A/R adjustments, run A/R reports, and perform other duties as necessary.

Knowledge and Skills:

  • Experience in Business to Business Collections, Accounts Receivable, Accounting, or Auditing.
  • Proficient with Microsoft Office Suite (Excel, Word, Outlook).
  • Must be proactive, detail oriented and exhibit excellent written and verbal communication skills.
  • Should be goal oriented and have strong interpersonal, organizational and time management skills.
  • Must be able to work under pressure and have analytical problem solving abilities.
  • Able to multi-task, prioritize responsibilities and work independently or in a team environment.
  • Ability to establish positive relationships by providing a high standard of customer service to external clients and internal contacts via phone and e-mail.
  • Bachelor’s degree in Accounting or Finance preferred or equivalent collections experience.