Warranty Administrator in Sacramento, CA at Holman Automotive

Date Posted: 6/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Service
  • Experience:
    Greater than 15 years
  • Date Posted:
    6/9/2018

Job Description

Job Posting - External

Kuni Chevrolet Cadillac is part of Holman Automotive Group, which was founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come. Do you want to work in a family environment where customer service is our passion? Join a Best-In-Class dealership…Apply Today!

Kuni Chevrolet Cadillac has an outstanding opportunity for an Warranty Administrator to join the Holman family.

Job Responsibilities:

  • Processes warranty claims in accordance with Manufacturer Guidelines.
  • Review warranty repair orders for proper completion and accuracy.
  • Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required.
  • Check repair orders against the vehicle service history to avoid making duplicate claims.
  • Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
  • Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
  • Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
  • Maintain a record of all claims submitted, returned/rejected or paid and their current status.
  • Files warranty documentation and maintains records as necessary
  • Scan all repair orders

 

Job Requirements:

  • Minimum of 2 years Auto/Dealership warranty experience or equivalent experience is required.
  • Thorough knowledge of automotive parts and systems
  • ADP Dealer Services experience a plus.
  • Ability to work independently and be self-motivated.
  • Professional appearance and work ethic.
  • High School diploma or equivalent.

What we offer:

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

 

EOE DFWP