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TRC Technical Resource Center – Customer Service Representative in Laval at ARI

Date Posted: 4/16/2019

Job Snapshot

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Job Description

Job Posting - External

Who we are?

ARI, a billion-dollar global vehicle fleet leasing and management company, prides itself on its people. Ranked #27 on Fortune Magazine’s 100 “Best Places to Work,” #17 on Computerworld’s Best Places to Work in IT, and voted Employer of the Year by Mississauga Board of Trade.  ARI has more than 65 years of experience offering its 2,800 employees a place where their careers and personal development can thrive.

ARI has an outstanding opportunity for a Technical Service Advisor based in our Laval Location.

What will you do?

  • Issues vehicle repair purchase orders to vendors
  • Assists with on and off phone follow ups
  • Fosters a team environment
  • Achieves calls per hour and quality goals
  • Is adaptable to change, willing to work extra hours at the direction of management

What are we looking for?

  • Ability to communicate effectively in English and French, both verbally and in writing
  • Two to five years of automotive customer service experience
  • Must have a working knowledge of Microsoft Office
  • Ability to be flexible and multi-task on a regular basis
  • Excellent customer service skills
  • Detail orientated


What we offer:

Benefits include competitive pay and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more.