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Customer Service Representative in Portland, OR at Holman Automotive

Date Posted: 4/15/2019

Job Snapshot

Job Description

Job Posting - External

The automobile industry is undergoing a profound transformation. New technologies, like autonomous driving and advanced data connectivity, are redefining the way cars are operated and maintained. As a result, our industry needs team members who are energetic, eager to help customers, and excited to be part of the future of transportation.

If your present position does not offer the job or income security you’ve been looking for, then Holman Automotive has the career for you.

Kuni Lexus of Portland has an outstanding opportunity for a Customer Service Representative to join the Business Development Center and the Holman family!

What will you do?

The Customer Service Representative serves as the first point of contact for all inbound and outbound phone calls throughout our dealership. Each Customer Service Representative will assist guests with service reservations, dealership information requests, basic troubleshooting, and general vehicle information. Customer Service Representatives strive to create a positive impression with each of their guests.

  • Manage outgoing phone calls and leads
  • Respond to leads and inquiries
  • Help obtain and maintain high customer satisfaction scores
  • Generate and maximize purchase appointments
  • Provide exceptional customer service to internal and external customers

What we are looking for:

  • 1+ years of customer service experience
  • Excellent business phone etiquette and computer skills are required
  • Current, valid driver’s license required
  • Professional appearance

What we offer:

A warm and professional environment based on a foundation of family values and exceptional customer service. We offer competitive pay, incentives, and a flexible work schedule. Outstanding benefits for you and your family include medical, dental, vision, vacation, 401K retirement plan with company matching contribution, and a vehicle purchase program. In addition, we offer growth and development opportunities to help you advance your career.

Benefits at Holman Automotive Group include an outstanding compensation plan, paid time off, available 401(k), medical, dental, life, and disability insurance, and employee vehicle purchase program.

Who are we?

No company is better positioned for this new world than Holman Automotive Group. Holman Automotive Group is a privately held automotive company with 40 dealership franchises, 19 brands and 34 locations. Much more than a network of dealerships, Holman has built a 90-year tradition of innovation and success by drawing on our most valuable resource…our employees. Now into our third generation of family leadership, Holman is looking for a new generation of intelligent, motivated and sophisticated employees ready help us meet tomorrow’s challenges. If you’d like to work in this kind of exciting, technology-driven, customer-centered environment, then Apply Today!