Licensing & Compliance Analyst in Mount Laurel Township, NJ at ARI

Date Posted: 6/3/2019

Job Snapshot

Job Description

ARI has an exciting opportunity for a Licensing & Compliance Analyst to join the team in Mount Laurel, NJ.

Principal Purpose of Position:

  • Acts as a liaison between internal/external customers and Licensing & Compliance, handle inquiries to resolution to ensure customer satisfaction. Support team members with licensing questions, monitor work volume and help identify training opportunities. Coordinate licensing projects; provide management with updates and assisting promotion of licensing programs.

Education and/or Training:

  • Associates / Bachelor’s degree or equivalent experience required

Relevant Work Experience:

  • Knowledge of DMV regulation helpful.
  • Must exhibit excellent presentation and communication skills.
  • Must be proficient in Microsoft Word and Excel.
  • Ability to communicate effectively, both verbally and in writing, to all levels of employees and customers.
  • Must be motivated to meet deadlines.
  • Attention to detail and the ability to handle multiple priorities are a must.
  • Must be able to work independently and effectively in a team environment.
  • Ability to think critically and understand strategic goals.
  • Minimum of three years of licensing or equivalent experience.

Planning/Organizing/Managerial Knowledge:

  • Coordinate licensing projects for client and maintains projects to completion
  • Analyze & prepare scope of work documents for licensing projects including recommendations
  • Must be proficient in Microsoft Word and Excel.
  • Conduct research on state regulations including direct involvement with Division of Motor Vehicles and state agencies.
  • Identify new processes or functions and work with management to execute.
  • Support client visits as it relates to assigned projects and establishing client licensing parameters.

Communicating & Influencing Skills:

  • Receives inquiries from internal and external customers and coordinates responses regarding licensing and project status.
  • Maintain relationships with licensing vendor(s), monitor performance and identify opportunities for improvement.
  • Must exhibit excellent presentation and communication skills.
  • Direct communication with client regarding licensing of vehicles and progression of projects.
  • Support team members with questions, monitor work volume and help facilitate training on state and ARI processes.
  • Ability to communicate effectively, both verbally and in writing, to all levels of employees and customers.