Lead Specialist- Kuni Honda in Centennial, CO at Holman Automotive

Date Posted: 2/7/2018

Job Snapshot

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Job Description

Job Posting - External

Lead Specialist

Job Description:

The Lead Specialist will be purchasing used vehicles from consumers.  The Lead Specialist will be responsible for making consumer contact, maintaining consistency and a high level of appointment ratio, appointment show ratio, and ultimately the purchase of used vehicles from the consumbers.  The Lead Specialist will adher to Kuni Hondas process regarding inventory selection, phone calls process, setting up appointments process, and the initial impression guests have of the dealership via all electronic media and telephone contact is of primary importance. By his/her actions, they greatly affect the dealerships success rate in acquiring inventory.   

  • Manage outgoing phone calls and leads
  • Respond to leads and inquiries
  • Help obtain and maintain high customer satisfaction scores
  • Generate and maximize purchase appointments
  • Provide exceptional customer service to internal and external customers
  • Strong organizational and excellent written/verbal communication skills
  • Strong ability to multi-task and juggle multiple items at once
  • Strong attention to detail

Qualification Criteria:

  • Must have a valid driver’s license 
  • Pass a background check and drug screen
  • Strong organizational and excellent written/verbal communication skills
  • Strong organizational skills with the ability to provide excellent customer service
  • Excellent written/verbal communication skills

Why work for the Kuni Group?

Our company was founded on the belief that if you take care of the employees, the employees take care of the customers, and that takes care of the bottom line. We strive to create a positive work environment where employees are excited to come to work every day. Our goal is to turn a job into a career with Kuni which is why we promote from within whenever possible and offer a tuition reimbursement program. In addition, Kuni offers competitive wages, benefits, and employee programs such as:

  • Living wage program for entry level positions
  • Paid Time Off available as of your 90th day
  • 401K with company match
  • Company paid life insurance
  • Competitive medical, dental, and vision insurance rates
  • Discounts on naturopathic care such as chiropractic and massage therapy
  • Gym membership discounts and company subsidy program
  • Employee discounts on vehicles, parts, and service
  • Tuition reimbursement program
  • A variety of recognition programs
  • And much more…