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Greeter - Guest Experience Specialist - KLGV in Greenwood Village, CO at Holman Automotive

Date Posted: 12/10/2018

Job Snapshot

Job Description

Job Posting - External

 Greeter / Concierge

Job Descrniption:

The Concierge is an important front-line contact for the dealership.  This position directly influences guests’ impressions by the way you meet and greet customers, answer their basic inquiries and, if necessary, direct guests to the appropriate party in accordance with dealership policies.  In addition, this position is responsible for shopping for dealership and lounge supplies and helps with Dealership and Charitable events. This candidate will also work closely with Sales Manager, Service Director, and Guest Experience Manager.

  • Actively meet and greet guests entering the concierge area with a friendly smile and in a courteous and helpful manner
  • Maintain the supplies for the guest lounge including supplies for back storage area
  • Maintain cleanliness of guest lounge area and guest facing areas
  • Maintain and promote customer and employee relations
  • Responsible for maintaining items, inventory, and sales in parts boutique
  • Shop for dealership and lounge supplies

 Qualification Criteria:

  • High School Diploma and one year of related customer service experience and/or training; or equivalent combination of education and experience.
  • Current valid driver’s license
  • Clean driving record
  • Must be able to stand, sit, lift, squat (weight about 30-40lbs)

  • 1+ year experience in an interactive customer service position

Why work for the Kuni Group?

Our company was founded on the belief that if you take care of the employees, the employees take care of the customers, and that takes care of the bottom line. We strive to create a positive work environment where employees are excited to come to work every day. Our goal is to turn a job into a career with Kuni which is why we promote from within whenever possible and offer a tuition reimbursement program. In addition, Kuni offers competitive wages, benefits, and employee programs such as:

  • Living wage program for entry level positions
  • Paid Time Off available as of your 90th day
  • 401K with company match
  • Company paid life insurance
  • Competitive medical, dental, and vision insurance rates
  • Discounts on naturopathic care such as chiropractic and massage therapy
  • Gym membership discounts and company subsidy program
  • Employee discounts on vehicles, parts, and service
  • Tuition reimbursement program
  • A variety of recognition programs
  • And much more…