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Customer Service Representative in Portland, OR at Holman Automotive

Date Posted: 5/15/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Portland, OR
  • Date Posted:
    5/15/2019

Job Description

Kuni Lexus of Portland has an outstanding opportunity for a Customer Service Representative to join the Business Development Center and the Holman family!

What will you do?

The Customer Service Representative serves as the first point of contact for all inbound and outbound phone calls throughout our dealership. Each Customer Service Representative will assist guests with service reservations, dealership information requests, basic troubleshooting, and general vehicle information. Customer Service Representatives strive to create a positive impression with each of their guests.

  • Manage outgoing phone calls and leads
  • Respond to leads and inquiries
  • Help obtain and maintain high customer satisfaction scores
  • Generate and maximize purchase appointments
  • Provide exceptional customer service to internal and external customers

What we are looking for:

  • 1+ years of customer service experience
  • Excellent business phone etiquette and computer skills are required
  • Current, valid driver’s license required
  • Professional appearance