Business Development Specialist in Sacramento, CA at Holman Automotive

Date Posted: 10/10/2018

Job Snapshot

Job Description

Job Posting - External

Kuni Chevrolet Cadillac is part of Holman Automotive Group, which was founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come. Do you want to work in a family environment where customer service is our passion? Join a Best-In-Class dealership…Apply Today!

Kuni Chevrolet Cadillac has an outstanding opportunity for a Business Development Specialist to join the Holman family.

Job Description:

The Business Development Specialist / Representative is responsible for managing internet sales leads, setting up appointments, and the initial impression new customers have of the dealership.  By his/her actions, the Business Development Specialist / Representative greatly affects the dealership's success rate in acquiring new customers and retaining owners.

  • Be proficient in the use of the internet, email, phone scripts and other dealership systems.
  • Follow-up with specific information at the direction of the sales manager via internet or telephone as appropriate
  • Promptly follow-up with customers and fully answer their questions or address their concerns, seek assistance if necessary or appropriate. 
  • Obtain and maintain customer satisfaction scores at or above the area level.
  • Generate and maximize high appointment rations set via phone and internet leads 

Qualification Criteria:

  • Must be driven to achieve goals and career success
  • Demonstrate hard work ethic and high energy
  • Exhibit excellent customer service skills
  • Proven ability to prospect and sell in a team oriented environment
  • High School Diploma, some College preferred
  • Current, valid driver’s license REQUIRED
  • Professional appearance
  • Ability to work retail hours of dealership
  • Computer proficient

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.