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ATG - Order Writer in Simpsonville, KY at Auto Truck Group

Date Posted: 2/8/2019

Job Snapshot

Job Description

Job Posting - External


Know-How includes every kind of relevant knowledge, skill, and experience, however acquired, needed for acceptable performance in a job or role. Know-How has three dimensions: Practical/Technical Knowledge, Planning, Organizing and Managerial Knowledge; and Communicating & Influencing Skills. In the space below, please list the minimum requirements within each of the categories.

Education and/or Training:

  • Some secondary education preferred
  • Automotive Service Excellence (ASE) training a strong plus

Relevant Work Experience:

  • 2+ years of experience in an automotive or manufacturing environment
  • Experience reading and interpreting electrical, hydraulic and pneumatic schematics a strong plus

Planning/Organizing/Managerial Knowledge:
(Ranges from task-focused to integrating related functions, to broadly strategic integration)

  • Possess a high level of personal accountability
  • Meticulous attention to detail
  • High level of mechanical aptitude

Communicating & Influencing Skills:
(Does the job require communication, reasoning with others, or changing behaviors?)

  • Strong communication (written and verbal) skills
  • Strong computer skills: Required experience in MS Office. Additional experience with ERP, MRP, or BOM management system is a plus


Indicate those statements that describe the process by which this position solves problems. Show the % that the relevant statement represents among all problem solving done by this role. The sum of percentages indicated for each category should equal 100%. For each relevant statement, give an example of a problem and the method of resolution.

The problems are similar to each other and have a limited number of predefined solutions. Standing procedures/plans and/or a structured routine directs the problem solving process.

  • % of all problems: 65%
  • Example:
    • Use multiple manufacture’s specification guides to identify what parts are required for each upfit based on the sales quotation and customer purchase order

The problems encountered are dissimilar and typically have a number of solutions. The solutions may be derived from a general plan or a flexible routine may be utilized to solve problems of this type.

  • % of all problems: 35%
  • Example:
    • Work with the plant operations staff and utilize upfitting knowledge to identify work required for builds without detailed quotations or clear customer expectations.

The problems encountered are unique situations and there is an unlimited number of solutions, many of which are unknown. There are no procedures or routines to follow, but only broad policies to guide the problem solving process.

  • % of all problems: 0%
  • Example: --


This describes the extent to which this position is answerable for actions and their consequences. It measures the effect of the job/role on end results.

For each type of Accountability, indicate an approximate dollar value of impact and whether the role has a Direct impact (controls end results or shares control with peer positions) or Indirect impact (generally informational, interpretive, analytical, or enables others to take action). If no dollar value can be determined, enter Non-Quantifiable instead of an amount.


  • $ value: Non-Quantifiable
  • Direct/Indirect: Indirect

Selling, General, & Administrative

  • $ value: $0
  • Direct/Indirect: --


  • $ value: $14M
  • Direct/Indirect: Direct

Project Management

  • $ value: Non-Quantifiable
  • Direct/Indirect: Indirect


  • $ value: 0
  • Direct/Indirect: --

Other (Please specify):  N/A

  • $ value: --
  • Direct/Indirect: --

List statements which describe the primary results/outputs for which this position is held accountable. Please limit the list to 5 or 6 statements.

  • Compare sales quotation, customer’s purchase order, and job contents to identify the correct parts required for our range of upfitted vehicles that meet the customer’s needs
  • Review orders to identify and correct errors and inefficiencies before internal/external customer are impacted
  • Visualize the upfit process and provide work instructions and procedures necessary so that installation mechanics have the correct parts and details needed for an efficient build that meets the customer’s expectations
  • Routine interaction with sales, engineering, operations, suppliers and customers should be expected
  • Continually review and monitor available templates for compliance with current product applications, processing standards, supply chain strategy as well as fitment and compatibility between selected components. Document and communicate resulting template changes


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